01 / 01IT services
Managed IT
Your whole stack monitored, patched, and backed up, desktops to servers. We catch the problem before your team files the ticket.
MonitoringPatchingBackups
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IT that just works, so your team stops firefighting.
Managed infrastructure, cloud, networking, and security, one team, one bill, response SLA that fits your plan.
What's included
How we keep IT running.
The process
How an IT engagement runs.
Step 01
Discovery & audit
One call and an on-site or remote audit. We map what you're running, what's at risk, and what it costs, before we quote a single change.
Step 02
Plan & priorities
A written plan you sign off, ordered by risk and impact. Quick wins first, big migrations sequenced so nothing breaks on a Monday morning.
Step 03
Setup & migration
We stand up monitoring, backups, and security, then migrate in stages you can watch. Nothing flips over until the rollback plan is tested.
Step 04
Handover & training
Your team gets the runbooks, the logins, and a walkthrough. You know exactly what's monitored, what's backed up, and who to call.
Step 05
Ongoing support
24/7 monitoring and a helpdesk on an SLA you can hold us to. You own every account and credential, no lock-in, ever.
The stack
What we run your IT on.
AWSAzureMicrosoft 365CloudflareFortinetDatadogVeeam
Why us for this
IT done the way it should be.
We don't hand off to a junior after the pitch call.
We catch problems before your team files a ticket.
You own every account, credential, and license.
One monthly bill, no surprise line items.
Often paired with
Round out the build.
The services teams usually run alongside managed IT, to build, staff, and scale what the infrastructure supports.
Questions
IT services, answered.
Yes. We audit what you're running, tell you honestly what to keep, fix, or replace, and take over management without a rip-and-replace, no ego, no forced migration to pad the invoice.
Usually, yes. We manage alongside your existing cloud, ISP, and software vendors, and only recommend a switch when the numbers or the risk clearly justify it.
Plan-dependent: 8 business hours on Essential, 4 business hours on Standard, and 1 hour, 24/7 on Complete. Every SLA is in writing, and monitoring means we often open the ticket before you do.
You do, from day one. Every cloud account, credential, and license sits in your name. No lock-in, no hostage situations if you ever want to move on.
Monitoring and backups live within days, a full migration in 2–4 weeks. We sequence it so nothing breaks, and quote a fixed date up front, no waiting in the dark.
A clear, proven process
Ops handled.
Uptime kept.
Managed IT that just works. Fixed quote in 48 hours, then onboarding kicks off the same week.
The processbrief → first staging build in ~2 weeks
01Send the briefWhat you’re building, in a paragraph.5 min
02Get a fixed quoteScope, price, and date, locked.48 hrs
03Watch it take shapeA new build to staging every week.weekly
04Ship to productionLive, handed over, and supported.live
team onlineavg reply 1h 47m