Essential
from
AED 3,500 /mo
Monitoring and remote support for small teams.
- Up to 20 devices
- Monitoring and alerts
- Remote helpdesk
- Patch management
- Business-hours cover
Your IT. Handled. 24/7.
Fully managed IT, monitoring, helpdesk, cloud, and security run by our team, so your systems stay up and your people stay working.
Every plan
What every plan includes.
One flat monthly fee. No per-ticket charges, no surprise callout fees.
8
Get a plan quotein every plan
no per-ticket fees
Every plan
24/7 automated monitoring
response SLA per plan
Unlimited helpdesk
your team, one number
Patch and updates
servers and endpoints
Backup and recovery
tested, not hoped
Security and antivirus
managed and watched
Cloud management
AWS, Azure, M365
Monthly reporting
uptime and tickets
A dedicated contact
not a call center
Coverage plans
Pick the coverage you need.
Every plan has its own scope, response time, and best-fit company size. Select one to see what it covers.
Essential
Response SLA
8 business hrs
Best for
1–20 staff
What this plan covers
- Monitoring and alerts
- Remote helpdesk
- Patch management
How it goes
Four steps, no black box.
Scroll to step through onboarding ↓
Step 01 / 04
Assess
We audit your systems, network, and risks, then map exactly what to monitor and manage. No obligation, no jargon.
You get
a full audit and a fixed plan
It starts with one call.
Thirty minutes to an audit, a fixed plan, and a start date.
What we manage
From a single office to multi-site cloud. If you run it, we can manage it.
LinuxMicrosoft 365AWSAzureDockerCloudflareDatadogVeeam
Pricing
Monthly rates, in the open.
Real numbers, not "contact us for pricing." Your rate depends on device count and coverage. You'll have it in writing within 48 hours.
Standard
from
AED 8,500 /mo
Full management with on-site support and backups.
- Up to 75 devices
- On-site + remote
- Backup and recovery
- Security management
- Priority response
Complete
from
AED 18,000 /mo
24/7 coverage, cloud, and a dedicated contact.
- Unlimited devices
- On-site + remote
- 24/7 coverage
- Cloud management
- Dedicated contact
- Quarterly reviews
What we cover
Covered, end to end.
The core of every managed plan. We monitor, maintain, and fix each of these so you do not have to.
Devices
Every machine watched and patched.
Network
Connectivity that stays up.
Cloud
Accounts, email, and spend, managed.
Questions
Managed IT, answered.
Everything that keeps your IT running: 24/7 monitoring, unlimited helpdesk, patching, backups, security, and cloud management. We watch your systems around the clock and fix most issues before your team ever notices them.
Both. Most issues we resolve remotely in minutes, and monitoring runs 24/7. For hands-on work, hardware, new offices, cabling, we come on-site across the UAE. Higher plans include scheduled on-site visits as standard.
One flat monthly fee based on your device count and coverage level. No per-ticket charges, no surprise callout fees. You know exactly what IT costs each month, and it scales cleanly as you grow.
It depends on your plan, from 8 business hours on Essential to a 1-hour, 24/7 SLA on Complete. Critical outages are always prioritized, and monitoring means we often open the ticket before you do.
Yes. Our co-managed plan gives your in-house team our monitoring tools, escalation backup, and after-hours coverage, so they focus on strategic work while we handle the routine load and the 3am alerts.
A clear, proven process
IT handled.
Uptime kept.
Endpoints, network, helpdesk. Fixed quote in 48 hours, onboarding the same week, SLA next.
The processbrief → first staging build in ~2 weeks
01Send the briefWhat you’re building, in a paragraph.5 min
02Get a fixed quoteScope, price, and date, locked.48 hrs
03Watch it take shapeA new build to staging every week.weekly
04Ship to productionLive, handed over, and supported.live
team onlineavg reply 1h 47m